1. Return Window

We offer a 90-day return policy. You have 90 days from the date you receive your item to request a return.

2. Eligibility Criteria

• Item must be in the same condition you received it—unworn, unused, with original tags and packaging.
• You'll need your receipt or proof of purchase.

3. How to Start a Return

Contact us at support@motocollection.us to request your return authorization. Once approved, send your package to:

10856 Vista lakes Dr Apt 917, Plantation, FL 33325, United States

Note: You are responsible for return shipping costs. Items received without prior authorization will not be accepted.

4. Damages & Issues

Inspect your order upon arrival. If your item is defective, damaged, or you've received the wrong product, contact us immediately so we can make it right.

5. Exchanges

The quickest way to get what you want is to return the original item (per above process) and then place a new order for the replacement.

6. EU 14-Day Cooling-Off Period

If your order ships to the European Union, you have the right to cancel or return within 14 days, for any reason, without justification. Your item must meet the same eligibility criteria listed above, and you'll need your proof of purchase.

7. Refunds

Once we receive and inspect your return, we'll notify you of approval. Approved refunds will be processed back to your original payment method within 10 business days. Banks may take additional time to post the funds to your account.

If more than 15 business days have passed since approval, please reach out to support@motocollection.us.

8. Questions?

For any return-related questions, email us at support@motocollection.us. We're here to help!